At the next Conversation Circle, the students play a basketball game as a team-building activity. Libby witnesses the problems that Jack’s prosopagnosia gives him firsthand during the game as Jack keeps passing the ball to the other team. Afterward, Libby encourages Jack to tell someone else about his condition or at least visit the Prosopagnosia Research Centers’ website for resources. However, Jack seems largely dismissive of her advice. Meanwhile, Caroline grows increasingly frustrated with Jack’s unavailability and seems to blame Libby for cutting into their time together.

At Masselin’s Toys, Jack decides to take Libby’s advice and look up the Prosopagnosia Research Centers. He learns that he may be able to get in touch with the researchers and prepares to write them an email, but in the process, he accidentally finds an email to his dad from Monica Chapman. It is clear his father and Monica are still having an affair. Monica also recommends that Jack receive counseling for his anger. Jack writes an angry email in retaliation, and while he decides not to send it, he leaves it open for his dad to see later. Afterward, he sends an email to Brad Duchaine, a researcher at the Prosopagnosia Research Centers, asking for help.