Once again, Earley returns to the Miami-Dade County Pretrial Detention Center to shadow Dr. Poitier. As Dr. Poitier tries to find space for six newly incarcerated individuals in need of treatment, Earley meets correctional officer Clarence Clem. Earley watches Officer Clem interact with incarcerated individuals who are caught masturbating or spitting at nurses. He and Sergeant Michael Alonso use pepper spray on an inmate who refuses to take a shower.

Earley mentions that during his visits, correctional officers have often ordered him to leave the C wing due to safety concerns. Obeying these orders is part of Earley’s conditional access to the jail, but Earley still records officers disciplining incarcerated individuals with violence. Sergeant Alonso explains the need for personal defense. Another correctional officer tells Earley, “Look, it’s our word against an inmate’s word—against a crazy inmate’s word. Now, who do you think they are going to believe?” (243). Earley feels sympathetic to the officers after seeing many difficult incidents with incarcerated individuals, but he also transcribes a recording he made when correctional officers beat up someone who asked to be fed. Another correctional officer tells Earley she dreads working on the ninth floor because it is such an unpredictable place.